SERVICES

Management & Professional Risk Insurance

Cover for professionals and businesses whose risk doesn’t fit a standard policy

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Management and professional risk is the suite of cover that protects the business when something doesn’t go to plan, a dispute, a regulatory matter, a breach or an allegation against a director or officer. We structure that cover deliberately, around the specific exposures of each business we work with, not off a standard template.

Our Services

  • Professional Indemnity

    Professionals whose work involves advice, judgement, or services that carry liability, engineers, architects, building surveyors, valuers, lawyers, accountants, technology consultants, and others who deliver expertise for a fee.

    Professional indemnity protects against claims that arise from the work itself including allegations of negligent advice, errors and omissions, misrepresentation, or breach of professional duty and covers the legal costs of defending those claims. It’s a claims-made policy, which means it has to be in place when a claim is notified, not just when the work was done. That makes how it’s structured at placement, and how it’s maintained through renewals, the thing that decides whether it responds when you need it to.

    We start with the work the business actually does, not the industry it belongs to. Two engineering firms with the same revenue can carry very different exposures, one designs and walks away, the other has ongoing site responsibility. We read the contracts, map where the risk genuinely sits, and structure the policy around that.

    Professional indemnity structured for the specific exposures of financial advisers and advisory firms, claims of negligence, errors, or inadequate advice in the provision of financial services. Financial advisers operate under particular regulatory and contractual obligations, and the cover needs to reflect them.

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  • Directors & Officers and Management Liability

    Directors, officers, and senior executives, in privately held businesses, listed companies, and not-for-profits where personal exposure for the people in charge is a real consideration.

    Personal protection for directors and officers against allegations of wrongful acts, mismanagement, breach of duty, and decisions made in the course of their leadership responsibilities, along with the legal costs of defending those allegations. It protects directors personally, separately from any cover the business itself holds.

    The right structure depends on the size and shape of the business. Smaller privately held companies are often best served by a bundled management liability policy. Larger or listed businesses usually need D&O placed separately, with each element of cover sized properly. We work through the structure with each client rather than defaulting to whatever the easiest insurer is offering.

    The bundled cover for small to medium businesses, combining directors’ and officers’ protection with cover for the business itself. A single policy that protects both the people running the company and the company as an entity.

    Cover for businesses and employers against the legal costs and damages of wrongful employment practices claims, discrimination, harassment, wrongful termination, and other employment-related allegations. Often placed as part of a management liability bundle or standalone for larger businesses.

    Cover for the costs of responding to action taken by a regulator, investigations, proceedings, and the penalties and defence costs that can follow. Relevant for any business operating in a regulated environment.

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  • Cyber & Technology Liability

    Businesses that hold client data or depend on systems that, if breached or interrupted, would cause real disruption, across any industry, but particularly technology, telehealth, professional services, and any data-heavy operation.

    The consequences of a breach or cyber attack, incident response, data restoration, business interruption, notification costs, regulatory assistance, and third-party claims arising from the breach.

    Cyber wordings vary widely between insurers, what’s included as standard, what’s an extension, where the sub-limits sit, and how the incident-response panel is structured. We read the actual cover, not the marketing summary, and structure the policy around what the business is most exposed to.

    For technology businesses, the work itself carries liability, an error in a software product, a failed implementation, a contract dispute over performance. Technology liability covers the work, where cyber covers the breach. The two are often placed together for businesses where both exposures are live.

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  • Public Liability

    Businesses needing public liability as part of a broader insurance program, typically alongside professional indemnity, directors and officers, or cyber cover.

    Third-party injury or property damage arising from the business’s work, products, or premises. Standard cover for most businesses, but the limits, exclusions, and the way it interacts with other policies matter, particularly where the business also carries professional indemnity, so the two policies dovetail and there are no gaps between them.

    We place public liability alongside the other cover we structure for a client, so the full picture of business risk sits under one broker, no gaps between policies, no duplicated cover, and one point of contact when something happens.

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  • Medical Indemnity Insurance

    Indemnity cover for health professionals and health businesses, including telehealth providers and pharmacists,  against claims arising from the care, advice, or services they provide. A specialised form of professional indemnity, structured around the particular risks and regulatory environment of the health sector.

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How we work with you

Every engagement is different, but the shape of the work is consistent. Here’s what to expect from first contact to policies in place.

01

Introduction

A first conversation to understand your business, your current cover and what’s brought you to us. We use it to decide if we’re the right broker for your situation and we’ll tell you honestly if we’re not.

02

Needs analysis and capability validation

We work through your specific exposures in detail, your contracts, your client base, your regulatory environment. This usually means meeting you on site or wherever the business runs, because the right cover comes from seeing how things work.

03

Data capture and expectations

We collect the information needed to go to market, set clear expectations on next steps and confirm a timeline, typically two to three weeks to indicative terms.

04

Summary report

We issue a written summary of what we’ve found, where the gaps and opportunities sit and what we recommend taking to market.

05

Discussion and
decisions

We walk through the report with you. You decide the direction, we document the brief and we agree the approach before going to market.

06

Placement and negotiation

We complete the terms with underwriters, negotiating wording, limits, deductibles and structure directly with the people making the underwriting decisions.



07

Documentation and policies

We issue documentation, invoices and policies. You have everything you need in writing, with clear records of what’s been placed and on what terms.

08

Ongoing claims and review

We stay across your business between renewals, handling claims, managing mid-term changes and keeping you informed on market shifts that affect your cover.

Renewals are where most brokers
stop thinking, we don’t

A renewal is the moment to look at the cover seriously, not to roll it over. Our renewal process starts well before the policy is due, we review the year’s claims activity, reassess the business’s exposures, pressure-test the wording against any changes in your operations and rebuild the brief if needed. Only then do we go back to market and only with underwriters who write this class of business properly.

Already in the middle of a claim, or worried one’s coming?

Placing the right cover is the start of the work, not the end. If a claim has been notified or you’re worried about something brewing, our claims support team is built around guiding clients through the process, including clients we haven’t placed cover for.

Go to Claims Support & Risk Advice
Testimonials

What our clients say

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    Michael Reed
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    Michael Reed
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    Michael Reed
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Talk to a specialist team

When you contact Indemnity PRO, you speak to a senior insurance specialist, not a call centre or quote bot. We’ll take the time to understand your situation and tell you within one conversation whether we’re the right broker for it.

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Common questions about management and professional risk insurance

If your work involves giving advice, delivering professional services or making decisions that clients rely on, you almost certainly need professional indemnity insurance. It’s required by some industries as a condition of practice (law, accounting, engineering, financial advice) and required by many client contracts. Even where it’s not mandated, a single claim without cover can be enough to close a business. We’ll tell you straight whether you need it based on your actual situation.

Public liability covers third-party injury or property damage arising from your work or premises, someone tripping in your office or your work causing physical damage. Professional indemnity covers the advice and services you provide, financial loss a client suffers because of something you advised, designed or delivered. Most professional services businesses need both and they respond to different kinds of claims.

Personal protection for directors and officers against allegations of wrongful acts, mismanagement, breach of duty, regulatory investigations, employment practices claims and the legal costs of defending those allegations. It protects directors personally, separately from any cover the business itself holds. For private companies, it’s often bundled into a management liability policy; for larger or listed companies, it’s usually placed as standalone D&O.

It depends on the industry, the revenue, the scope of work, the limit of cover required and the business’s claims history. We’ll give you an indicative figure after the first conversation, not after a long form.

Professional indemnity is a claims-made policy, which means it only responds to claims notified during the policy period, not claims arising from work done during the policy period. So the policy has to be in place when the claim is notified, even if the work was done years earlier. That makes how the policy is structured at placement and how it’s maintained through renewals, the thing that decides whether it responds when you need it to. It’s also why cancelling or letting PI lapse is so risky.

You contact us as soon as you become aware of an incident that could give rise to a claim, even if no formal claim has been made yet. We help you notify the insurer correctly (which can affect whether the policy responds), work directly with your lawyers and stay across the case until it’s resolved. About half of our work is managing claims and we don’t hand clients off to the insurer to fend for themselves.

Both. We work with businesses placing cover for the first time, businesses changing brokers and businesses needing a second opinion on their existing program. The first conversation is the same in all three cases, we work out whether we’re the right broker for your situation and tell you honestly if we’re not.

For a straightforward placement, typically two to three weeks from data capture to bound cover. For complex risks, multi-jurisdictional cover, hard-to-place industries or significant exposures, it can take longer because we’ll be negotiating directly with underwriters rather than accepting standard terms. We’ll give you a realistic timeline at the start, not an optimistic one.